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Sales and Operation Director / Controller - Chinese Arts & Crafts (H.K.) Limited(2022-11-08)

Job Description


The Sales Director of CAC will oversee delivery of premium customer service to meet clients’ expectations. He/ She will work closely with internal teams on day to day sales targets, operations, customer development, target fulfillment, cost control, development strategies and relevant equipment and stock inventory management.

 

Duties & Responsibilities:


·       Lead the team and work closely with marketing team to develop business plans and sales strategies

·       Proactively identifies opportunities for retails sales improvement.

·       Works closely with sales team to raise the standard of sales & customer quality

·       Achieve overall qualitative and quantitative objectives

·       Sales forecasting, strategic planning, and budgeting processes

·       Manage and lead sales team to deliver premium events service, customer services and fulfill sales targets

·       Build, manage, and grow clients with a focus at frontline retail business;

·       Develop and maintain a strong relationship with current clients and potential clients;

·       Clearly understand client needs and effectively design and prosecute complex plans related to budget and strategy;

·       Oversee the day-to-day operations, including manpower and cost control;

·       On site events execution management and post event operations management, able to take quick response and appropriate action regarding clients’ feedback and needs.

·       Facilitate sales during different client development activities or treatments both instore and in outside venues.

·       Manage and develop the members of the team.

Requirements: 


·       Over 10 years of business leadership experience with deep expertise in leading organizational change.

·       Experience in Jewelry or high-end retail industry is preferred. Selling technique in high valued products

·       Evidence of a strong understanding of business strategy and execution of plans that are aligned with current industry and technology.

·       Demonstrate the ability to exercise leadership at all levels of the organization through influence and demonstrate cross-functional initiative.

·       Demonstrate and achieve success in influencing teams internally while building excellent external relationships with suppliers, customers and key stakeholders in the business.

·       Good command of spoken and written Cantonese, Mandarin and English.

·       Excellent interpersonal and communication skills, Customer and relationship focus, Action oriented & sales focus

·       Immediate availability is highly preferred.

 

Interested applicants please send the full resume to: cac_recruit@cachk.com