Main Business
Provide customers with innovative and high - quality products and services

China Resources Property Management Limited

China Resources Property Management Limited (commonly known as "China Resources Property") is one of the property management companies under CR Longdation. The projects it manages cover Grade A office buildings, luxury residences in The Peak, serviced apartments, star-rated hotels, prime-location malls, and properties of central government institutions in Hong Kong.

As one of the first licensed property management companies in Hong Kong, China Resources Property Management is committed to creating a "Five-Heart" service experience, embodying " Caring, Attentive, Thoughtful, Peace of Mind, Creative " to provide customers with a comfortable, safe, and convenient living and working environment. Adhering to the philosophy of "People-Oriented, Service Excellence," the company continuously enhances service quality and customer satisfaction.


China Resources Property Management Limited (commonly known as "China Resources Property") is one of the property management companies under CR Longdation. The projects it manages cover Grade A office buildings, luxury residences in The Peak, serviced apartments, star-rated hotels, prime-location malls, and properties of central government institutions in Hong Kong.

As one of the first licensed property management companies in Hong Kong, China Resources Property Management is committed to creating a "Five-Heart" service experience, embodying " Caring, Attentive, Thoughtful, Peace of Mind, Creative " to provide customers with a comfortable, safe, and convenient living and working environment. Adhering to the philosophy of "People-Oriented, Service Excellence," the company continuously enhances service quality and customer satisfaction.


Service System

"Five heart" Service To provide customers with more attentive and high-quality services, China Resources Property Management Limited is committed to creating a "Five-Heart" service experience. The company continuously enhances employees’ professional knowledge and skills, while constantly improving work processes and systems to ensure that every customer enjoys an unparalleled service experience. The Customer Service Department supports a standardized service management system, offering front desk inquiries, guidance, and complaint handling. It also provides thoughtful solutions to tenant concerns, operates a hotline service to flexibly address tenant needs, implements innovative services, and organizes tenant activities to enhance the tenant experience.

Caring

Ubiquitous attention

Attentive

Attentive service

Thoughtful

Silent progress of ingenuity

Peace of Mind

Professional and powerful guarantee

Creative

Exceeding customer expectations

Caring

Ubiquitous attention

Attentive

Attentive service

Thoughtful

Silent progress of ingenuity

Peace of Mind

Professional and powerful guarantee

Creative

Exceeding customer expectations

Easy Services


China Resources Property Management Limited has always been committed to providing exceptional and attentive services to its tenants. Since its launch, it has introduced over 60 types of Easy Services, a concept rooted in in-depth exploration of customer needs and an unwavering pursuit of enhancing customer experience value. We continuously innovate service formats to create value for customers. Looking ahead, China Resources Property Management Limited will continue to assess customer needs and provide more comprehensive and diversified personalized services to our esteemed tenants.

Quality Certification

● Quality Management System Certification: ISO 9001

● Environmental Management System Certification: ISO 14001

● Occupational Health and Safety Management System Certification: ISO 45001

● Complaint Handling Management System Certification: ISO 10002

● Energy Management System Certification: ISO 50001

Representative management project

China Resources Building

Causeway Centre

40 Peak Road, 2 Barker Road

Sugar Plus

Easeful Court

China Resources Building

Causeway Centre

40 Peak Road, 2 Barker Road

Sugar Plus

Easeful Court

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